Do you ship internationally?
Yes, WildEDC ships worldwide. We offer international shipping to most countries. Shipping times and costs vary depending on the destination.
Where do you ship from?
All orders are shipped from our main fulfillment center. We may occasionally use regional warehouses to speed up delivery based on your location.
How long does it take to process my order?
Orders are typically processed within 1–3 business days, excluding weekends and holidays. You’ll receive a confirmation email with tracking details once your order is shipped.
How long will it take to receive my order?
Estimated delivery times:
– Standard Shipping: 7–15 business days (varies by location)
– Express Shipping (if available): 3–7 business days
Please note: Delivery may be delayed during holidays, peak seasons, or due to customs processing.
How much does shipping cost?
Shipping costs depend on your country and the shipping method you choose at checkout. The exact fee will be calculated and displayed before payment.
Will I get a tracking number?
Yes, once your order ships, you will receive an email with a tracking number and a link to track your package.
Do I have to pay import taxes or customs duties?
Possibly. Import taxes, duties, and customs fees are not included in your purchase or shipping cost. These charges, if applicable, are the responsibility of the customer upon delivery.
What happens if my package is delayed?
While we do our best to ensure timely delivery, delays can happen due to customs clearance, weather, or carrier issues. If your package is significantly delayed, please contact us at [email protected].
What if my package is lost or damaged in transit?
If your package appears to be lost or arrives damaged:
– Email us at [email protected] with your order number
– Include any photos (if damaged)
We’ll work with the carrier to resolve the issue and make it right for you.
Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, we may be able to update your address. Contact us as soon as possible at [email protected]. Once an order is shipped, we are unable to make changes.